Shipping policy

Hatch Digital Shipping Policy

At Hatch Digital, we strive to provide a seamless shopping experience for our customers. Here are the details of our shipping policy:

Shipping Times:

Standard Shipping (USA): All orders are processed and shipped within 1-2 business days. Once shipped, your order will arrive within 3-5 business days.
Processing Time: Orders are processed Monday through Friday, excluding holidays. Orders placed after 5 PM EST will be processed the next business day.

Shipping Costs:

We are pleased to offer free shipping on all orders within the USA. There are no additional shipping charges at checkout.

Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

Delivery Issues:

If there are any issues with the delivery of your order, please contact our customer support team at support@hatchdigital.com. We are here to assist you with any concerns or problems that may arise.

Incorrect Shipping Information:

Please ensure that your shipping information is accurate at the time of purchase. Hatch Digital is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping information, please contact us immediately.

Shipping Delays:

While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather conditions, carrier issues, or other factors beyond our control. We appreciate your understanding and patience in such cases.

If you have any questions or need further assistance, please do not hesitate to contact our support team.